ReviewsHolafly vs. Ubigi: Which One Is Better in 2026?
We compared Holafly and Ubigi based on 10 key criteria. The verdict is clear: Holafly wins 6-4, but Ubigi remains a viable option for four specific use cases.

Ubigi vs Airalo: can't decide between the two for your next trip? No surprise there: they're two of the most talked-about eSIMs for getting online abroad from your iPhone or Android phone, with worldwide coverage in more than 200 destinations. Their mobile data plans look alike on paper, but they work in very different ways. Ubigi sells plans as a carrier: it's the brand of Transatel, part of the Japanese NTT group. Airalo runs an eSIM store that resells plans from dozens of carriers, by country, as regional plans or as a global plan (Discover).
The verdict depends on where you're going and how much data you use. We checked the official prices on October 22, 2026 in Japan, South Korea and Australia, and the gap changes a lot from one country to the next. This Ubigi vs Airalo comparison covers every angle: price per GB, unlimited plans and their limits, download speed and network performance, app and quick activation, reliability, customer support, refunds, user reviews and satisfaction, with our pick for each type of traveler.
And if budget is your number one criterion, we also show you why voilà eSIM costs less than both on every plan compared in these three countries.

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No blocked apps
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Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
The core difference fits in one sentence: Ubigi sells its own eSIM, Airalo sells other carriers' eSIMs. Everything else follows from that model.
| Criterion | Ubigi | Airalo |
|---|---|---|
| Who sells the eSIM | A carrier (Transatel, NTT group) | A multi-carrier store |
| South Korea, unlimited 15 days | $34.00 | $49.00 |
| Australia, unlimited 30 days | $65.00 | $66.50 |
| Japan, 10 GB for 30 days | $16.50 | $18.00 |
| Unlimited plan cap | 20 to 60 GB in total, then 2 Mbps | 3 GB a day, then 1 Mbps |
| Calls and texts | No, data only | Yes, in some destinations |
| Windows laptop | Yes | No Windows instructions |
| Support | Online form | Chat and WhatsApp, 24 hours a day |
| App Store rating (France) | 4.6/5 | 4.5/5 |
In most cases, go with Ubigi. If you use more than 60 GB in a month, or if you need 20 GB or 50 GB in Australia, go with Airalo.
Ubigi is a mobile virtual network operator. It signs its own international roaming agreements with local carriers, which lets it give you a single eSIM that works in more than 200 destinations. You install it once, then add a plan for each trip from the app, even with no Wi-Fi and no data left.
Airalo works like a store. Each plan has an in-house name that changes with the destination: Moshi Moshi in Japan, Jang in South Korea, Yes Go in Australia, Discover for the whole world, with a local partner carrier behind it. So each destination has its own eSIM. You can top it up for a second stay in the same country, but a trip somewhere else means a new installation. That's the main drawback of the Airalo model for a multi-stop trip.
The other differences worth knowing:
To learn everything about each brand, also read our full Ubigi review and our Airalo review.
We checked the prices shown on both official websites on October 22, 2026, the ones you actually pay, in US dollars, without any promo code, and we added a voilà eSIM column so you can see where the market stands. The two brands don't always sell the same tiers: when one of them doesn't have the plan, the cell says so. All the data was read from the product pages on the day we checked.
| Plan in Japan | Ubigi | Airalo | voilà eSIM |
|---|---|---|---|
| 1 GB | $3.50 (3 d) | $4.00 (3 d) | $1.40 (7 d) |
| 10 GB, 30 d | $16.50 | $18.00 | $9.60 |
| 20 GB, 30 d | No plan | $25.00 | $16.80 |
| 50 GB, 30 d | $55.00 | No plan | $34.90 |
| Unlimited, 15 d | $39.00 | $48.00 | No unlimited |
| Unlimited, 30 d | $65.00 | $69.00 | No unlimited |
In Japan, Ubigi is cheaper on every plan both brands sell, the one-month unlimited plan included. Airalo is also the only one of the two to sell a 20 GB plan, a handy tier for three weeks.
| Plan in South Korea | Ubigi | Airalo | voilà eSIM |
|---|---|---|---|
| 1 GB | $3.00 (7 d) | $4.00 (3 d) | $1.90 (7 d) |
| 10 GB, 30 d | $14.00 | $19.00 | $13.50 |
| 50 GB, 30 d | No plan | $49.00 | $34.90 |
| Unlimited, 7 d | $25.00 | $29.00 | No unlimited |
| Unlimited, 15 d | $34.00 | $49.00 | No unlimited |
| Unlimited, 30 d | $49.00 | $69.00 | No unlimited |
In South Korea, Ubigi wins wherever both brands sell the same plan. You'll find every offer for the country on our South Korea eSIM page. On the one-month unlimited plan, the gap reaches $20.00. Ubigi also sells a 20 GB monthly plan there at $14.00 a month, the same price as its own one-off 10 GB plan.
| Plan in Australia | Ubigi | Airalo | voilà eSIM |
|---|---|---|---|
| 1 GB | $4.00 (7 d) | $4.00 (3 d) | $1.40 (7 d) |
| 10 GB, 30 d | $16.00 | $18.00 | $9.60 |
| 20 GB, 30 d | No plan | $30.00 | $16.80 |
| 50 GB, 30 d | $55.00 | $45.00 | $34.90 |
| Unlimited, 7 d | $22.00 | $26.50 | No unlimited |
| Unlimited, 30 d | $65.00 | $66.50 | No unlimited |
In Australia, Airalo only pulls ahead on large fixed-data plans: it's $10.00 cheaper on 50 GB, and the only one to sell a 20 GB plan. Ubigi keeps the edge on 10 GB and on unlimited plans, from one week to one month. To compare every offer, open our Australia eSIM page.
The price per GB is the fairest way to compare two price lists that don't have the same tiers. The lower it is, the less you pay for each GB you'll actually use.
| Price per GB (30 d) | Ubigi | Airalo | voilà eSIM |
|---|---|---|---|
| Japan, 10 GB | $1.65 | $1.80 | $0.96 |
| South Korea, 10 GB | $1.40 | $1.90 | $1.35 |
| Australia, 10 GB | $1.60 | $1.80 | $0.96 |
| Australia, 50 GB | $1.10 | $0.90 | $0.70 |
On 10 GB, Ubigi offers the better value for money of the two in all three countries. On 50 GB in Australia, Airalo pulls ahead. Either way, voilà eSIM goes lower.
SOUTH KOREA
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20 Go
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SKTelecom, LGU+
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In 3d • Jun 12
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THAILAND
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JAPAN
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NTT docomo
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In 3d • Jun 12
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No blocked apps
Tethering enabled
24/7 customer support
No blocked apps
Tethering enabled
24/7 customer support
Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
When choosing an eSIM for Japan, the real question is the network, and how much time you'll spend outside the big cities. Ubigi relies on Japan's three major carriers: NTT Docomo, KDDI and SoftBank. Airalo goes through SoftBank and KDDI, with 5G advertised on both.
This matters outside the big cities. The travel blog Where and Wander, which compared the two in Japan, found Airalo faster in Tokyo, Kyoto and Osaka, and Ubigi more reliable in rural areas, in Hokkaido or in the Chubu mountains, thanks to the Docomo network, which the blog describes as the most extensive in the country.
When it comes to plans, it all depends on how long you stay:
For a trip to Japan with no coverage surprises, voilà eSIM also runs on NTT Docomo, with 10 GB for $9.60 over 30 days. You'll find every offer on our Japan eSIM page.
Neither one is fast by nature: speed depends on the local network used in each country, and on how many people are connected to the cell tower. Both eSIMs work on 4G and 5G wherever the partner network offers it, whichever app you use.
The website Travel eSIM Expert tested both eSIMs in the same spots in several cities, using Ookla's Speedtest app. In Madrid, for example, the Airalo eSIM ran on the Orange 5G network. The site's download results, meaning the speed at which data reaches you, the one that matters most when traveling (upload, the speed at which you send data, is lower on both):
| City | Ubigi | Airalo | Faster |
|---|---|---|---|
| Dubai (Marina) | 517 Mbps | 181 Mbps | Ubigi |
| Singapore (Orchard Road) | 263 Mbps | 176 Mbps | Ubigi |
| Madrid | 375 Mbps | 228 Mbps | Ubigi |
| Lille | 148 Mbps | 567 Mbps | Airalo |
On download speed, Ubigi wins three cities out of four in these tests, and the website names it the winner on speed. These tests were done in cities: in rural areas, speed depends above all on the nearest cell tower. But the gap in Lille clearly shows that it all comes down to the local carrier: Ubigi was running on the Free network there, and Airalo on a network the test doesn't name.
In our three destinations, the networks are known. In South Korea, Ubigi uses LG U+ and SK Telecom, and Airalo uses SK Telecom. In Australia, both use Optus. In Japan, Ubigi has one more network, NTT Docomo.
The best eSIM plan for travel depends on two things: how long your trip is and how much data you use per day. Before you choose, you need to understand how each one caps its unlimited plan.
In short: Ubigi's unlimited plan suits people who use a lot of data one day and almost none the next, while Airalo's suits people who use a lot of data every day on a long trip. Either way, the connection keeps working after the cap, just more slowly.
| Your trip | Best pick of the two | Price | With voilà eSIM |
|---|---|---|---|
| 10 days in South Korea, about 1 GB a day | Ubigi, 10 GB for 30 days | $14.00 | $13.50 |
| 3 weeks in Australia, about 20 GB | Airalo, 20 GB for 30 days | $30.00 | $16.80 |
| 1 month in South Korea, heavy use | Ubigi, unlimited 30 days | $49.00 | $34.90 for 50 GB |
| 1 month in Japan, over 60 GB | Airalo, unlimited 30 days | $69.00 | $34.90 for 50 GB |
To estimate how much data you'll use, count on about 500 MB to 1 GB a day for everyday use (maps, messaging apps, social media). If you'll be watching video every day or working remotely, plan for 2 to 3 GB a day instead. For a two-week trip, 10 to 15 GB is enough for most travelers.
Both apps are well rated on the App Store in France, and each app is easy to use: 4.6/5 for Ubigi (4,584 ratings) and 4.5/5 for Airalo (9,323 ratings), as of October 22, 2026. The Airalo app is available in 53 languages.
Setup works the same way with both, in a few minutes, before you leave:
Check in a few seconds whether your smartphone supports eSIM, before you buy your plan.
The difference shows up on your next trip. With Ubigi, you keep your eSIM and add a plan in the app, with no connection needed, in a few seconds. With Airalo, you buy a new eSIM for each new destination, unless you're going back to a country you've already visited. For a multi-stop trip, or a regional plan covering several countries, Ubigi takes less time and fewer steps. Either way, take the time to check that the eSIM works before you leave: it should show up in the settings of your iPhone or Android phone.
Yes, both are established players. Ubigi is reliable by design: it's the brand of a carrier from the NTT group. Airalo claims more than 30 million customers. The real difference in reliability shows in their refund terms.
With Airalo, you have a 14-day cancellation right, which ends as soon as the eSIM is activated. If the service doesn't work, you have 30 days to report it, and Airalo refunds or replaces the plan if it can't restore access within 10 days, prorated for what you haven't used. The refund can be made in Airmoney or to your original payment method.
Ubigi is stricter: a plan can only be refunded if you haven't scanned the QR code yet, and the request must be sent within 14 business days of purchase. A phone locked to its carrier doesn't qualify for any refund.
Either way, only scan the QR code once you're sure about your trip and your phone's compatibility. If the eSIM doesn't work when you arrive, the problem is most often that data roaming is still turned off.
When it comes to customer support, Airalo is easier to reach: its website shows 24/7 assistance, in several languages, by chat and WhatsApp. Ubigi has a help center (FAQs, video tutorials), but you contact it through an online form, with no live chat.
That doesn't necessarily mean it's slower. Travel eSIM Expert measured about 9 minutes for a reply on WhatsApp at Airalo, and about 1 minute by email at Ubigi. But on the day your connection won't work at the airport, a chat open day and night is more reassuring than a form, especially with the time difference. Real-time help matters more than the average response time.
User reviews are almost neck and neck, and satisfaction was measured across nearly 50,000 reviews on each side. On October 22, 2026, Airalo has a 4.2/5 rating on Trustpilot from 48,158 reviews, 16% of them one-star. Ubigi has 4.1/5 from 49,257 reviews, 12% of them one-star.
What recent reviews and feedback say:
To choose between Ubigi and Airalo, start with your destination, then your traveler profile.
To see how Ubigi compares with the other big brands, also read our Holafly vs Ubigi and Saily vs Ubigi comparisons.
If you're looking for the best price above all, voilà eSIM beats Ubigi and Airalo on every plan compared in this article, in Japan, South Korea and Australia:
| 30-day plan | voilà eSIM | Ubigi | Airalo |
|---|---|---|---|
| Japan, 10 GB | $9.60 | $16.50 | $18.00 |
| Japan, 20 GB | $16.80 | No plan | $25.00 |
| South Korea, 10 GB | $13.50 | $14.00 | $19.00 |
| South Korea, 50 GB | $34.90 | No plan | $49.00 |
| Australia, 20 GB | $16.80 | No plan | $30.00 |
| Australia, 50 GB | $34.90 | $55.00 | $45.00 |
What makes the difference with voilà eSIM:
In Japan, voilà eSIM runs on NTT Docomo, in South Korea on SK Telecom and LG Uplus, and in Australia on Optus. To buy at the best price, go through our promo code page. If you're still weighing it up against Holafly, our Holafly vs Ubigi comparison runs the same comparison on unlimited plans.
SOUTH KOREA
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20 Go
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SKTelecom, LGU+
Expires
In 3d • Jun 12
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THAILAND
active
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Operator
AIS
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In 3d • Jun 12
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JAPAN
active
20 Go
remaining
Operator
NTT docomo
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In 3d • Jun 12
Top up
No blocked apps
Tethering enabled
24/7 customer support
No blocked apps
Tethering enabled
24/7 customer support
Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
Rony is our in-house travel-connected expert. Always curious and never too far from an airport, he explores the latest destinations while testing the newest eSIM solutions. He signs our articles on travel and mobile technology, with a single mission: to turn his discoveries into clear, reliable, and smart advice to accompany you anywhere in the world.
See all articles
ReviewsWe compared Holafly and Ubigi based on 10 key criteria. The verdict is clear: Holafly wins 6-4, but Ubigi remains a viable option for four specific use cases.

ReviewsSaily or Ubigi? Prices checked in October 2026 in 9 destinations, unlimited plans, network in Japan, reviews, support and refunds: our verdict by profile.

ReviewsOur comprehensive review of Airalo in 2026: pricing, coverage, customer support, and real alternatives we’ve tested. Find out if this eSIM is worth it!
